CLAIMING PROCEDURE
Disability claim Procedure
Permanent and Total Disability Claims/ILL Health Retirement
The Fund must be reported of any possible disability of a member by the Human Resource Office of the concerned ministry/agency within six months of occurrence. The following documents should be submitted for notification.
- A completed and signed Risk Benefits Claim Form
- A certified copy of the member’s passport/ID
- Doctor’s Medical Report(s)
- Salary printouts for 3 months prior disability
Following the notification of the disability of a member, the Human Resource Office should submit the following documents to the Fund;
- Benefit Claim Form stamped and duly signed.
- Original certified copy of the member’s valid Identity document
- Original certified copy of the spouse Identity document
- Member’s Bank Account Confirmation signed and stamped. (date stamp within 3 months of issuance)
- Deduction Form reflecting any monies owed to or owed by the Government
- Proof of contributions, certified Salary Print Outs
- CR denoting promotion and commission minutes
- CR denoting 1st appointment and commission minutes
- Commission minutes approving ill health retirement
- Salary progression
- Garnishee order for maintained child/children.
- NMDS Statement
- Bank Account confirmation for child’s guradian/parent(date stamp within 3 months of issuance)
- Certified copy of the guardian/parent’s identity document
- The confidential medical report
Following submission of the retirement claim to the Fund by the Human Resource Office, the member may follow up with the Fund after 4 weeks through WhatsApp Line +266 57702778 and Toll Free 80002778